PD

Learning Objectives

  • Describe 3 problem solving methods

Introduction

Problem-solving skills are skills that enable people to handle unexpected situations or difficult challenges at work. This is an introduction to a few techniques on how to approach problems and solve them.

Exercises

The IDEA Module (10 minutes)

Goal: To get familiar with the IDEA model to solve problems.

  • Watch this video which explains the IDEA model to solve problems.

Design Thinking (10 minutes)

Goal: To become familiar with the Design Thinking process to solve problems.

  • Watch this video, which explains the Design Thinking process to solve problems.